Advice and benefits

Council tax

Help and advice on paying your council tax and finding out what band your property is in.

Benefits

How to get help and advice on benefits including for council tax and housing.

Asylum and immigration

Click here for links to groups which support and help asylum seekers.

• Asylum seekers - advice and support

Births

How to register your baby’s birth and get birth certificates from Havering Register Office.

• Birth - registering

Community advice

Help and advice for our residents and communities.

Council departments

Who to contact at the council - whether it's to make an enquiry, comment or complaint.

• Complaints - procedure

Data protection and freedom of information

How the council protects your personal data and keeps you informed about its work and decisions.

• Data protection act
• Freedom of Information - advice

Deaths, funerals, burials and cremations

Help and advice for residents following the death of a loved one.

• Funeral - burials
• Funeral - cremations

Domestic violence

You are not alone. Vital help and support is available here for victims of domestic abuse.

• Safeguarding vulnerable adults

Emergencies

In the event of a major crisis, how the council will support the emergency services.

• Roads - flooding - drains and gullies

Grants

Details of grants which could be available to certain residents, businesses and charities.

• Home improvements - disability facility grant for a private property
• School - clothing grants and vouchers

Health and medical advice

Information on GPs, dentists, opticians, chemists, clinics, hospitals, illnesses, and more.

• Residential care - adult

Housing advice

Helping people who need housing, or have questions or issues about living in the borough.

• Housing benefit - new claim
• Supported and sheltered housing - information and advice

Housing finance

Contact information for housing finance.

• Home improvements - disability facility grant for a private property
• Housing benefit - new claim

Legal advice

How to get help and advice on your legal rights and how to enforce them.

• Advocacy for carers
• General legal advice

Licences and street trading

Help and advice for traders, businesses and residents on who and what needs a licence to operate.

• Licence - pet shop

Marriages

Link to Langtons House in Hornchurch and other venues for marriages and civil partnerships.

• Marriage - arrangement and ceremonies
• Registration - copy certificates

Parental support

Advice on schools and education, and help available, for parents, guardians and carers.

• Family centres
• School admissions - appeals

Support groups

Information on recognised groups which help those caring for someone with special needs.

• Community support groups and organisations

Tourism and travel

Find out more about Havering, and its fascinating past and vibrant present.

• Local attractions
• School - visits

Trading standards

Information on how the council protects the interests of Havering's consumers and businesses.

• Pest control

Voluntary organisations

Links to some of the community groups in the borough and how you can get involved.

• Community support groups and organisations

Youth support

How the council works to meet young people's needs in a variety of different ways.

• School - visits