Havering

Repairs to your council home



​Please read your Tenancy Agreement​ to find a comprehensive list of the​ repairs that we are responsible for, and those that you are responsible for.

Whether you are a council tenant or a leaseholder, while you are living in your home (and when you leave your home) you may have to ​pay for certain repairs which are not the responsibility of the Council.​​​​​​​​​

Report a repair​


If you think a rep​air is the is the Council's responsibility​​​​​​ then you can report this in any of the following​ ways:

Report

Report ​a repair online by registering with/logging into SeeMyData​


If you are a smartphone user then you can download the My Landlord app, take a photo of the problem and submit to the Councils housing repair team.

You can download the app from Google play or if you have an iPhone please download via the app store or iTunes

My Landlord logo

You can also report repairs:

  • ​By email homes@havering.gov.uk
  • By Freephone on 0800 151 3444 (this number is free from landlines but mobile operators may charge)or General phone 01708 434000
  • Textphone - 01708 433399

Please try to give as much detail as you can when reporting your repair as this will help to ensure your repair is completed on the first visit.​

Further information