If you need advice or information regarding goods or services you have purchased you can contact us in the following ways.
For clear, practical consumer advice you can contact Consumer Direct six days a week
Monday - Friday 9am to 5pm 08454 04 05 06
Closed weekends and Bank Holidays
If you would like to speak to an advisor in person then you can visit us at the Public Advice and Service Centre in Romford Every Monday afternoon 12:30pm to 3:00pm
Trading Standards has moved.
We are now based on 5th Floor, Mercury House, Mercury Gardens, Romford, Essex RM1 3SL
Buy With Confidence
Always look out for the Buy With Confidence Logo when looking for a
reliable trader.
Trading standards for businesses
For up to date advice for businesses
visit www.everythingregulation.org.uk
Trading standards for Shoppers - Know you Consumer Rights
http://www.askcedric.org.uk/