Residents of Havering can access free and confidential advice, information and drug treatment services, which offer help and support for those experiences difficulties with drugs and/or alcohol:
First Stop
Ballard Chambers
26 High Street
Romford, RM1 1RH
Services Offered:
• Assessment and care planning
• 1:1 Support and motivational interviewing
• Advice, information and Needle Exchange
• Referral onto statutory and voluntary agencies
• Assertive Outreach
• Open access drop-in
• Structured Day Programme
Tel: 01708 747614
FREEPHONE 24/7 HELPLINE: 0800 652 5898 (If you are calling from a mobile you may be charged, please check with you network provider).
Opening Times
If you are new to the service please either ring for an appointment or attend the Open Access sessions on Mondays – Fridays 1pm – 3pm and Tuesdays 5pm – 7pm.
Otherwise opening hours are as follows;
Monday 9am-5pm Tuesday 9am-7pm
Wednesday 9am-7pm Thursday 9am-5pm
Friday 9am-5pm
New Directions
Tel: 0844 600 1145
Opening Times:
Monday – Friday 9:30am – 5pm
Late Evening: Tuesday and Wednesday until 7:30pm
Access to this service is by referral from First Stop, please see details above for further information.
Services Offered:
• Substitute Prescribing
• Community detoxification programmes
• Onward referral for inpatient detoxification and residential rehabilitation
• Counselling
• Health checks
• HIV testing
• Hepatitis B and C Testing
• Hepatitis B immunisations
Havering Community Alcohol Team (CAT)
Ballard Chambers
26 High Street
Romford, RM1 1RH
Tel: 01708 757235
Services Offered:
• Assessment and referral
• Induction programme
• Structured Day Programme
• Counselling
• Assertive outreach
• Community detoxification
• Assessment for residential rehabilitation
• Motivational Interviewing
Opening Times
If you are new to the service then please attend during an Open Session Monday – Saturday 1pm – 3pm.
Otherwise the service is open as follows;
Monday – Saturday 9am-5pm
Thursday evening 5pm-8pm
Staying safe
As well as supporting people in drug treatment, Havering is committed to reducing the harm caused by substance misuse. We offer healthcare advice and a free needle and syringe programme to support reducing the number of drug related deaths and the spread of blood borne viruses, such as hepatitis C and HIV. The DAAT also works closely with other agencies to help address drug litter and drug related crime.
Even if you do not think you are ready for treatment, you can receive help to stay safe at First Stop.
Needle and Syringe Programme
Havering has a number of needle exchange provider to help people injecting drugs to use in the safest way possible, reduce the risks associated with use such as contracting and passing on blood borne virus’ and to ensure that used needles are disposed of in a safe way. The service is free and confidential.
First Stop Needle Exchange
First Stop provide a pick and mix needle exchange service and offer a wide rage of injecting equipment as well as offering specialist advice and information on safer injecting.
Ballard Chambers
23 High Street
Romford, RM1 1RH
Tel: 01708 747614
Opening Times:
Monday 9am-5pm Tuesday 9am-7pm
Wednesday 9am-7pm Thursday 9am-5pm
Friday 9am-5pm
Pharmacy Needle Exchange
Clean injecting equipment can be obtained free of charge in packs from pharmacies across Havering, where used works can also be returned:
Boots Pharmacy
120-126 High Street, Hornchurch, RM12 4UL
Crescent Pharmacy
65 Masefield Crescent, RM3 7PB
Lloyds Pharmacy
12 Chase Cross Road, RM5 3PR
Park Lane Pharmacy
1 Park Lane, Hornchurch, RM11 1BB
Safedales Pharmacy
82-84 Dagenham Road, Rush Green, RM13 9TR
Boots Pharmacy
57-59 Corbets Tey Road, Upminster, RM14 2AJ
Boots Pharmacy
12 Farnham Road, Harold Hill, RM3 8DX
Mim Pharmacy
118 North Street, RM1 1DL
Rise Park Pharmacy
173 Rise park Parade, Eastern Ave East, RM1 4NT
Lloyds Pharmacy
2 Tadworth Parade, Elm park, Hornchurch, RM12 5AS
Help for carers and families
If you are a family member or friend who has been affected by another’s drug use you can access free, confidential one to one and group support from the Family and Carer Support Service run by Daybreak.
Daybreak Drug Project
North Street Halls
24 North Street
Hornchurch
Essex, RM11 1QX
Opening Hours