Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

The welfare rights unit

We no longer run the Adult Social Care Welfare Unit so please contact see the following for advice to help you.

Citizens Advice Havering – 0300 330 2179 – Monday, Wednesday, and Friday 10am to 12.30pm, Tuesday 10am to 4pm and Thursday 1pm to 3.30pm.

Peabody – 01708 776770 

There are also a number of other services that can help including Turn2Us and Entitledto (a benefits calculator).  

Please also see our financial help and advice page.

Documents

We have also put together guides relating to some of the above benefits:

How would you rate this page?

Rate this page

Thank you for rating this page.
You can also choose to leave us feedback.