Council tax and benefits online accounts systems unavailable on Saturday 24 March

Due to planned maintenance, you will not be able to access your Council tax and benefits online accounts from 1pm for a few hours on Saturday 24 March. We apologise for any inconvenience caused.

Serena, Solar and Sunrise Court

Record details


Older persons’ village proposal explained at meeting

​At a meeting with residents on Friday 1 July, Regeneration Programme Director, Neil Stubbings, explained that following a review of housing for older people in Havering it was proposed to build an older persons’ village on the site of the Serena, Solar and Sunrise sheltered housing scheme.

Mr Stubbings said: “There is an over-provision of sheltered housing in Havering and the Serena, Solar and Sunrise scheme does not provide the quality of housing we wish to see available over the next 30 years.

Serena solar consultation


“The scheme does not have lifts to all floors, some of the accommodation is bedsits which are below the standard we want and it is expensive to maintain.

“The site is suitable for an older persons’ village which brings together a range of services onto one site alongside accommodation suitable for older people with dementia or who have extra care needs.

“That is what we are proposing for this site as we believe it will help us meet the future needs of Havering’s older residents.

During summer 2016, Sheltered Housing Team Leader, Sharon Nunn, and Serena, Solar and Sunrise Scheme Manager, Kelly Murray, held meetings with each individual resident to identify their individual needs to help to relocate them to suitable alternative accommodation. At the meetings family members or friends were welcomed to attend if the resident wished to invite them.

If you have already decided you want to move and have details please complete the Ask Housing form below.

Ask Housing online form .

Got a question about the redevelopment?

If you have a question about this redevelopment please email Chelsea Potts from the Housing Services Community Engagement Team.

Local Lettings Plan

A Local Lettings Plan for this regeneration site is being prepared and will give details of the offers the Council will make as well as the help and advice it will provide to tenants, leaseholders and freeholders.

It should be available here later this month. We apologise for the delay in publishing this document.

The main Local Lettings Plan can be viewed here