Rough sleepers in Havering

We work with partners throughout the year to ensure that there is help and support available to those who are sleeping rough.

What we can do

We work in partnership with the homelessness charity Thames Reach (London Street Rescue) to meet with rough sleepers, carry out assessments and provide support.

This includes supporting people to reconnect them to their own area, or to support them to find accommodation, usually in the private rented sector.

How you can help

We need you to let us know if you are affected or when you spot a rough-sleeper in your local area.

Tell us about a rough sleeper

Call 01708 432824 or 01708 431180 Monday to Friday 9am-5pm.

Outside these hours please call 01708 433999.

In the day rough sleepers can attend the Salvation Army or Local Authority Library buildings to keep warm.

For more information about housing or homelessness in Havering, contact the Housing Options service on 01708 432824 during normal working hours.

You can also use Streetlink by calling 0300 500 0914.

Community support

A number of charitable and non profit organisation provide support for homeless people.

The Salvation Army provide a drop in service for rough sleepers where showers, clothes, food, sleeping bags and a range of support can be accessed. There is a multi agency drop in service on the first Tuesday of every month. Services include Department for Work and Pensions (DWP), National Career Service (NCS), Family Mosaic, Havering Housing Options. 

Welfare, debt and counselling advice is available at drop in sessions every Tuesday.

They are open Monday, Tuesday, Wednesday, Friday and Sunday 1.30pm - 3.30pm. They can be contacted by telephone on 01708 380 280 or by emailing Their address is Salvation Army, High Street, Romford, RM1 1JJ.

Shelter can help with housing advice, support and provide legal services. They are open 7 days a week and can be contacted by phone on 0808 800 4444.


Hope 4 Havering Emergency Night Shelter may be able to provide temporary accommodation within their nightly shelters. They are open 7 days a week and can be contacted by phone on 01708 226 972 or  07488 915 305. The can also be contacted by email

YMCA (Romford) is a young person’s hostel 18-35yrs. They can provide accommodation, supported by additional move on accommodation in the local community. All applicants must be working or in receipt of benefits. They are open 7 days a week and can be contacted by phone on 01708 766 211 or by emailing


Bethany’s Kitchen is open to all for an evening meal 6pm Weekdays. It's address is 115 Victoria Road, Romford, RM1 2LX.

The Apostolic Church off North Street in Romford offers a lunch to all, 10am-2pm on Saturdays. They also provide clothing.

The Church Without Walls in Romford Market offers a breakfast from 8am-9am on Sundays.

Havering Islamic Centre based at 91 Waterloo Road, RM7 OAA offers a free evening meal and soup kitchen on Wednesdays from 6pm-7pm.

The Ship in Upminster Road South, Rainham, RM13 9YS offers food and support from 10am-2.30pm Tuesdays, Wednesdays, Thursdays and Fridays and also 10am-12:30pm Saturdays.

Mental health

Havering Mental Health Services (Adults) provide full assessments of mental health, access to a psychiatrists, psychological services, advice and information, crisis intervention, psychiatric medication review, support with social problems, recovery and wellbeing approaches. They can be contacted on 0300 300 1570 (option2) 9am to 5pm Monday to Friday. You can also email or visit the NELFT website.

Havering Mental Health Services (Children) provides specialist mental health support to children’s, young people and their families. They can be contacted on 0300 300 1888. You can also email or visit the NELFT website.

Samaritans provide emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. They can be called on 116 123  24 hours a day, seven days a week. They can also be reached by emailing For further information visit

Substance abuse

WDP offer a wide range of services locally. They are open various times and are located at ballard Chambers, 26 High Street, Romford, RM1 1HR. For more information visit the WDP website, call 01708 747 614 (or their out of hours number 0808 168 1116) or email

Other support

The Street Pastors are part on a national team of trained volunteers from local churches who care about the community and who are there to care, listen and help. They are usually around Romford South Street Friday and Saturday nights from 10pm-4am.

Marie Stopes provides advice on pregnancy and abortion and is available by telephone on 0345 3008090 9am-5pm Mondays and 8am-1pm Tuesdays.

RAMFEL Supports vulnerable migrants to access justice and provides vital support in moments of crisis. They have a drop in service 10.30am-1pm on Thursdays.

Victim Support provides emotional and practical help to people who have been affected by crime. They are open 9am-5pm Monday to Friday and can be contacted on 0208 5502410. Find out more by visiting the Victim Support website.

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