Report a missed rubbish and recycling collection
Before telling us about a missed collection please check if:
- it is your collection day and the crew has already visited
- the correct bags were used
- your rubbish was left at your home's boundary by 7am on collection day
You will need to create a My Havering account with us first before reporting a missed collection.
Please let us know no later than 5pm the day after your collection day that your rubbish has been missed - otherwise we won't be able pick it up until your next scheduled collection day.
Learn more about the Havering Waste Collection Guarantee.