Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Council tax, business rates and benefits online accounts and forms

Due to planned maintenance these accounts and forms will not be available between 12noon on Sunday 31 March to 6pm on Monday 1 April 2024. We apologise for the inconvenience.

Discretionary Housing Payments

In very specific circumstances we may be able to provide some extra financial help.

If Housing Benefit or Universal Credit does not cover all of your net rent and you are still having difficulty paying, you may be considered for a discretionary housing payment.

Apply for a Discretionary Housing Payment

Discretionary Council Tax payment

If you are in financial difficulty and need help with your Council Tax bill you can apply for a Discretionary Council Tax Payment. 

Go to the Discretionary Council Tax Payment page for more information and to apply

View the Discretionary Housing Payment policy

How would you rate this page?

Rate this page

Thank you for rating this page.
You can also choose to leave us feedback.