Error in Direct Debit letters to housing customers

If you have recently received a letter regarding your Direct Debit increase there has unfortunately been an error in the calculation. We are aware of the issue and apologise for any inconvenience caused. Replacement letters will be sent soon.

Service charges

Service charges are payments by leaseholders to us for the services we provide to your block.

Check your service charge account with SeeMyData

These include cleaning, maintaining and repairing the outside and shared (communal) parts of your block. We require all leaseholders to pay a reasonable amount towards these costs.

Many of our blocks and estates have both tenants and leaseholders living in them. As a leaseholder you are not charged for the cost of repairs to tenants' homes.

The amount payable can be actual or estimated i.e. can be past or future money that we have spent/due to spend.

Pay your service charge online

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