Council tax and benefits online accounts systems unavailable on Saturday 24 March

Due to planned maintenance, you will not be able to access your Council tax and benefits online accounts from 1pm for a few hours on Saturday 24 March. We apologise for any inconvenience caused.

Error in Direct Debit letters to housing customers

If you have recently received a letter regarding your Direct Debit increase there has unfortunately been an error in the calculation. We are aware of the issue and apologise for any inconvenience caused. Replacement letters will be sent soon.

Anti-social behaviour

​​​Your lease states that you must not do anything within your flat, building or estate that could cause a nuisance, annoyance or damage to other residents.​​​

​​This applies to everyone living in your home and any visitors.

Examples of nuisance are:

  • loud and frequent playing of music, radio or television
  • noisy parties
  • other loud noise such as vacuum cleaning, hammering or arguments
  • harassment of neighbours
  • uncontrolled animals
  • blocking shared areas in the building or on the estate

TV's, radios and so on should only be played at reasonable levels at reasonable hours. No one should be able to hear noise outside any flat.

You must take all reasonable precautions to avoid noise nuisance of any kind.

If you are found to be causing a nuisance or harassment, Havering Council can take legal action against you.

Who do I report harassment or nuisance to?

Contact Housing Services

Officers will investigate your complaint and take appropriate action.

Do I need permission to keep a pet?

Yes. If you wish to keep a pet, you must first seek permission from Havering Council. If permission is granted, your pet must be kept under control at all times. Failure to do so may result in legal action taken against you.


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