Who can get help from us?

​​If you approach us as homeless we will assess your circumstances and decide if we have a duty to help.

In deciding whether a duty is owed we will investigate whether you are: 

​Eligible for help and assistance

​​​You must be a  resident in the United Kingdom or the European Union and not subject to immigration control.

You may not be eligible if any of the following apply:

  • ​you are a visitor to this country
  • you are an illegal immigrant
  • you claimed asylum but the Home Office refused to give you asylum
  • you are not habitually resident in the UK or Ireland
  • you are a student from another country or a sponsored immigrant
  • you are seeking asylum and your application is with the Home Office 
  • the Home Secretary has said you no longer have a right to stay in the UK

​Homeless or threatened with homelessness

​​In order to be homeless you must have no accommodation available to you within the UK or the rest of the world. 

Examples of situations which might lead to you being considered homeless are:

  • you have been asked to leave a home that you have no legal right to stay in
  • you are being evicted or repossessed
  • you have somewhere to live but you cannot gain entry to it
  • you have somewhere to live but there is someone there you may be or has been violent towards you
  • you have somewhere to live but other people who you normally live with you cannot live there, or
  • you have somewhere to live but it is so unsuitable that the Council thinks it would be unreasonable for you to live there

​In priority need for accommodation

Only those in a priority need category will be assisted with accommodation by us. 

The categories of priority need are:

  • ​a pregnant woman, or person with whom a pregnant woman resides or might reasonably be expected to reside
  • a person with who dependent children reside or might reasonably be expected to reside
  • a person who is vulnerable as a result of old age, mental illness or handicap or physical disability or other special reason, or with whom such a person resides or might reasonably be expected to reside
  • a person who is homeless or threatened with homelessness as a result of an emergency such as flood, fire or other disaster
  • a person aged 16 or 17 years of age who is not a relevant child for the purposed of section 23A of the Children Act 1989
  • a person who is under 21 years of age; and at the time after reaching the age of 16 years, but while still under 18 years, was, but no longer, looked after, accommodated or fostered
  • a person who has reached 21 years of age and who is vulnerable as a result of having been looked after, accommodated or fostered
  • a person who is vulnerable as a result of having been a member of Her Majesty's regular Naval, Military or Air Forces
  • a person who is vulnerable as a result of having served a custodial sentence, having been committed for contempt of court of any other kindred offence or having been remanded in custody
  • a person who is vulnerable as a result of ceasing to occupy accommodation by reason of violence from another person or threats of violence from another person which are likely to be carried out

Vulnerable people

The term "Vulnerable" has a special meaning when used in relation to homelessness. To be considered "vulnerable" we must decide that due to your circumstances you would suffer more harm than an ordinary homeless person would suffer if you were without accommodation.​​

Not homeless intentionally

In simple terms this means we need to make sure that you have not brought about your homelessness by something that you have done or something that you failed to do.​

It is impossible to list all the ways you could become homeless intentionally, however one of the most common is if you are evicted from your home because you did not pay your rent when you could have. ​

Another is if we find that you have colluded with your landlord, parent or friend or fabricated situation where you have been asked to leave your accommodation, in order to obtain housing from us.​

​Have a local connection to Havering

By local connection we mean:

  • ​​you have lived in Havering for at least 6 of the last 12 months,
  • you have lived in Havering for at least four of the last five years, or
  • you have a close relative living in Havering and they have lived here for at least 5 years. A close relative is a mother, father, sister, brother, son or daughter.​​​​​

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