Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Report a concern with a child

The safety and welfare of children - or child protection - is everybody's business.​​​​

You could be a neighbour, friend, parent, relative, child-minder, teacher, doctor or working for ​any organisation which has contact with children and young people.

In an emergency please dial 999​.

Otherwise you can contact the Child Protection Team.

  • Monday to Friday (9am to 5pm) - 01708 433222
  • Out of hours/weekends - 01708 433999​

Report online

Professionals and members of the public can use our portal to register an account with us and refer a child.

If you are a member of the public and wish to make an anonymous referral please call the Child Protection Team telephone numbers above or use the NSPCC link included below.

Make a referral online

Other agencies

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