Covid 19 self-isolation support
Self-isolation is when you do not leave your home because you have, or might have Covid 19, or you may have been in contact with someone who has tested positive.
This helps stop the virus spreading to other people.
You should self isolate for 14 days if:
- you have any symptoms of Covid 19
- you've tested positive for Covid 19
- you live with someone who has symptoms or has tested positive
- someone in your support bubble has symptoms or has tested positive
You may be contacted by NHS Test and Trace or the Havering Council Covid Support Team and be told to self-isolate.
If you have tested positive for Covid 19 then you will be contacted by NHS Test and Trace and asked to complete an online questionnaire to provide details of your close contacts.
This is important to help stop the spread of Covid 19.
If you do not complete the questionnaire then you will be contacted by NHS Test and Trace reminding you to isolate and to collect the details of your close contacts.
If you can't be contacted by NHS Test and Trace then Haveing Council will attempt to call you.
If we can't make contact over the phone a member of the Havering Council Outbreak Control Team will visit your address to make contact with you or leave a letter.
Residents should be eligible for a £500 payment if they live in England and meet all the following criteria:
- you have been asked to self-isolate by NHS Test and Trace
- you are employed or self-employed
- you cannot work from home and will lose income as a result
- you are claiming at least one of the following benefits: Universal Credit, Working Tax Credits, income-related Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Pension Credit or Housing Benefit.
To apply and see what other financial help may be available to you, see our Covid 19 financial advice page.