Covid 19 self-isolation support
Self-isolation is when you do not leave your home because you have, or might have Covid 19, or you may have been in contact with someone who has tested positive.
To claim a self-isolation support payment you must meet specific criteria such as be working and not furloughed.
Self-isolation helps stop the virus spreading to other people.
You should self isolate for 10 days if:
- you have any symptoms of Covid 19
- you've tested positive for Covid 19
- you live with someone who has symptoms or has tested positive
- someone in your support bubble has symptoms or has tested positive
You may be contacted by NHS Test and Trace or the Havering Council Covid Support Team and be told to self-isolate.
If you have tested positive for Covid 19 then you will be contacted by NHS Test and Trace and asked to complete an online questionnaire to provide details of your close contacts.
This is important to help stop the spread of Covid 19.
If you do not complete the questionnaire then you will be contacted by NHS Test and Trace reminding you to isolate and to collect the details of your close contacts.
If you can't be contacted by NHS Test and Trace then Haveing Council will attempt to call you.
If we can't make contact over the phone a member of the Havering Council Outbreak Control Team will visit your address to make contact with you or leave a letter.
To see the full list of financial help that may be available to you please see our Covid 19 financial advice page.
You may be eligible for a £500 test and trace support payment or support through our emergency scheme if you meet the criteria listed.