Havering Town Hall, Public Advice and Service Centre (PASC) and Mercury House closed

In order to follow Government directives on staying at home and social distancing, and to make sure Council staff can continue to offer the best possible service to the public, Havering Town Hall and the Public Advice and Service Centre (along with Mercury House) are closed. Buildings will remain accessible to staff on a strictly limited basis. Contact us

Suspension of Council, Cabinet, committee meetings and Mayor's engagements

The decision has been taken to suspend all meetings of Council, Cabinet and committees with immediate effect for a period of six weeks. Read more

Document downloads

Policies and strategies downloads

Adult social care policy downloads
- Adult Social Care and Support Planning Policy
  - File type: PDF
  - Size: 518.63 KB
  - Download Adult Social Care and Support Planning Policy
- Adult Social Care and Support Planning Policy - Easy Read - May 2019
  - File type: PDF
  - Size: 2.23 MB
  - Download Adult Social Care and Support Planning Policy - Easy Read - May 2019
- Safeguarding adults form
  - File type: DOC
  - Size: 139 KB
  - Download Safeguarding adults form
- Prevention sub group terms of reference
  - File type: PDF
  - Size: 236.65 KB
  - Download Prevention sub group terms of reference
- Accredited retailer list
  - File type: PDF
  - Size: 746.06 KB
  - Download Accredited retailer list
- Direct payments information sheet
  - File type: PDF
  - Size: 495.98 KB
  - Download Direct payments information sheet
- Paying for non-residential care services
  - File type: PDF
  - Size: 609.85 KB
  - Download Paying for non-residential care services
- Paying for care in a residential home, nursing home or residential college
  - File type: PDF
  - Size: 495.82 KB
  - Download Paying for care in a residential home, nursing home or residential college
- Private Housing Health Assistance Policy
  - File type: PDF
  - Size: 364.26 KB
  - Download Private Housing Health Assistance Policy
- Adult Social Care Complaints Policy
  - File type: PDF
  - Size: 513.16 KB
  - Download Adult Social Care Complaints Policy
- Residential Care Charging Policy 2020
  - File type: PDF
  - Size: 641.95 KB
  - Download Residential Care Charging Policy 2020
- Non-Residential Care Charging Policy 2020
  - File type: PDF
  - Size: 830.57 KB
  - Download Non-Residential Care Charging Policy 2020
- Deferred Payment Scheme Policy 2020
  - File type: PDF
  - Size: 883.02 KB
  - Download Deferred Payment Scheme Policy 2020
Illegal parking around schools

We use Public Space Protection Orders (PSPOs) around a number of local primary schools to prevent illegal parking. If you do park illegally you will be issued with a Fixed Penalty Notice (FPN).
- Engayne Primary School PSPO zone information
  - File type: PDF
  - Size: 1.77 MB
  - Download Engayne Primary School PSPO zone information
- Oglethorpe Primary School PSPO zone information
  - File type: PDF
  - Size: 1.33 MB
  - Download Oglethorpe Primary School PSPO zone information
- Parsonage Primary School PSPO zone information
  - File type: PDF
  - Size: 1.73 MB
  - Download Parsonage Primary School PSPO zone information
- Wykeham Primary School PSPO zone information
  - File type: PDF
  - Size: 1.6 MB
  - Download Wykeham Primary School PSPO zone information
- School PSPO enforcement policy
  - File type: PDF
  - Size: 122.66 KB
  - Download School PSPO enforcement policy
- School PSPO exemption criteria
  - File type: PDF
  - Size: 652.41 KB
  - Download School PSPO exemption criteria
Parking fines (Penalty Charge Notices)

Penalty Charge Notices (PCNs) are fines issued for illegal parking or road traffic offences. Read our policy about the discretion we use around enforcement and cancellation of PCNs.
- Policy for enforcing or cancelling a PCN
  - File type: PDF
  - Size: 958.64 KB
  - Download Policy for enforcing or cancelling a PCN
Havering Council debt recovery policy
- Council debt recovery policy
  - File type: PDF
  - Size: 164.23 KB
  - Download Council debt recovery policy
Pension communication policy
- Havering Council Pension Fund Communication Strategy 2018 to 2021
  - File type: PDF
  - Size: 188.11 KB
  - Download Havering Council Pension Fund Communication Strategy 2018 to 2021
Corporate charging
- Corporate charging policy
  - File type: PDF
  - Size: 77.61 KB
  - Download Corporate charging policy
Havering Housing Allocation Policy
- Housing Allocation Policy
  - File type: PDF
  - Size: 831.96 KB
  - Download Housing Allocation Policy
- Summary of Housing Allocation Policy
  - File type: PDF
  - Size: 258.87 KB
  - Download Summary of Housing Allocation Policy
Planning policy
- Green Belt Sites and Locations
  - File type: PDF
  - Size: 9.79 MB
  - Download Green Belt Sites and Locations
- Planning Enforcement Policy
  - File type: PDF
  - Size: 51.61 KB
  - Download Planning Enforcement Policy
Havering Council tax discretionary reduction policy
- Council tax discretionary reduction policy
  - File type: PDF
  - Size: 50.5 KB
  - Download Council tax discretionary reduction policy
How to become a foster carer
- How to become a foster carer for Havering
  - File type: PDF
  - Size: 919.09 KB
  - Download How to become a foster carer for Havering
Children in foster care - Delegated authority information
- Children in foster care - delegated authority
  - File type: PDF
  - Size: 1.23 MB
  - Download Children in foster care - delegated authority
Staying put policy information
- Staying put policy
  - File type: PDF
  - Size: 414.65 KB
  - Download Staying put policy
Building control
- Street naming and numbering policy
  - File type: PDF
  - Size: 144.83 KB
  - Download Street naming and numbering policy
Business Continuity Policy - Our statement
- Business Continuity Policy Statement
  - File type: PDF
  - Size: 72.38 KB
  - Download Business Continuity Policy Statement
Havering pay policy 2019-20
- Pay policy statement 2019-20
  - File type: PDF
  - Size: 280.3 KB
  - Download Pay policy statement 2019-20
Local housing allowance - Our safeguarding policy
- Local housing allowance safeguarding policy
  - File type: PDF
  - Size: 168.64 KB
  - Download Local housing allowance safeguarding policy
Havering Preventing Obesity Strategy
- Preventing of Obesity Strategy
  - File type: PDF
  - Size: 1.1 MB
  - Download Preventing of Obesity Strategy
Havering Multi-Agency Policy and Procedures
- Self-neglect and hoarding protocol
  - File type: PDF
  - Size: 677.66 KB
  - Download Self-neglect and hoarding protocol
- Havering safeguarding adults protocol
  - File type: PDF
  - Size: 510.28 KB
  - Download Havering safeguarding adults protocol
- Safeguarding carers from abuse
  - File type: PDF
  - Size: 216.49 KB
  - Download Safeguarding carers from abuse
- Havering mental capacity toolkit
  - File type: PDF
  - Size: 198.46 KB
  - Download Havering mental capacity toolkit
- Making safeguarding referrals to the DBS
  - File type: PDF
  - Size: 174.51 KB
  - Download Making safeguarding referrals to the DBS
- Havering Safeguarding Adult Board (SAB) escalation policy
  - File type: PDF
  - Size: 169.54 KB
  - Download Havering Safeguarding Adult Board (SAB) escalation policy
- Havering Safeguarding Adults - Useful contact list
  - File type: PDF
  - Size: 155.28 KB
  - Download Havering Safeguarding Adults - Useful contact list
Gambling Act 2005
- Gambling Act 2005 - Statement of Licensing Policy
  - File type: PDF
  - Size: 511.42 KB
  - Download Gambling Act 2005 - Statement of Licensing Policy
Emergency planning
- Business continuity policy
  - File type: PDF
  - Size: 70.26 KB
  - Download Business continuity policy
- Emergency planning policy
  - File type: PDF
  - Size: 66.11 KB
  - Download Emergency planning policy
- Emergency planning handbook
  - File type: PDF
  - Size: 323 KB
  - Download Emergency planning handbook
- Havering borough resilience forum - Borough risk register
  - File type: PDF
  - Size: 908.91 KB
  - Download Havering borough resilience forum - Borough risk register
- What we do in an emergency - Havering Major Emergency Plan
  - File type: PDF
  - Size: 1.3 MB
  - Download What we do in an emergency - Havering Major Emergency Plan
Statement of Licencing Policy in Havering

This documents is reviewed every 5 years. The next review will be in 2020.
- Statement of Licensing Policy
  - File type: PDF
  - Size: 2.87 MB
  - Download Statement of Licensing Policy
School and Post-16 travel assistance policy

The London Borough of Havering Home to school transport policy explaining the assistance and support given to children and young people eligible for support travelling between home and school/college
- School and Post-16 Travel Assistance Policy
  - File type: PDF
  - Size: 321.43 KB
  - Download School and Post-16 Travel Assistance Policy
Voluntary and community
- Equal Opportunities Policy template
  - File type: PDF
  - Size: 318.85 KB
  - Download Equal Opportunities Policy template
- Trustee Board Roles and Responsibilities
  - File type: PDF
  - Size: 594.39 KB
  - Download Trustee Board Roles and Responsibilities
- Standard Constitution Model
  - File type: PDF
  - Size: 404.18 KB
  - Download Standard Constitution Model
- Child protection policy template
  - File type: PDF
  - Size: 458.78 KB
  - Download Child protection policy template
- Model Code of Conduct
  - File type: PDF
  - Size: 537.67 KB
  - Download Model Code of Conduct
- Health and Safety Policy template
  - File type: PDF
  - Size: 505.31 KB
  - Download Health and Safety Policy template
- Good business giving guide
  - File type: PDF
  - Size: 1.7 MB
  - Download Good business giving guide
- Standard constitution model template
  - File type: DOC
  - Size: 189 KB
  - Download Standard constitution model template
Havering Carers Strategy

The priorities that we are focusing on and the outcomes that we are seeking for carers of Havering residents
- Havering Carers Strategy 2017 to 2019
  - File type: PDF
  - Size: 2.46 MB
  - Download Havering Carers Strategy 2017 to 2019
Safeguarding children - Annual report and policies

The annual reports and policies from our Havering Local Safeguarding Children Board (LSCB).
- Havering Local Safeguarding Children Board (LSCB) Annual Report 2014-15
  - File type: PDF
  - Size: 946.35 KB
  - Download Havering Local Safeguarding Children Board (LSCB) Annual Report 2014-15
- Havering Safeguarding Children Escalation Policy
  - File type: PDF
  - Size: 149.14 KB
  - Download Havering Safeguarding Children Escalation Policy
- Havering Safeguarding Children Board annual report 2016/17
  - File type: PDF
  - Size: 3.8 MB
  - Download Havering Safeguarding Children Board annual report 2016/17
- Havering Council Local Safeguarding Children Board (LSCB) Annual Report 2017/2018
  - File type: PDF
  - Size: 1.05 MB
  - Download Havering Council Local Safeguarding Children Board (LSCB) Annual Report 2017/2018
Local Development Scheme

2017-19
- Local Development Scheme 2017-2019.pdf
  - File type: PDF
  - Size: 423.62 KB
  - Download Local Development Scheme 2017-2019.pdf
Havering Housing Service - Income management policy
- Housing services income management policy
  - File type: PDF
  - Size: 377.19 KB
  - Download Housing services income management policy
Public health - Main strategies and reports
- Havering Director of Public Health Annual Report 2017
  - File type: COM/OPEN?ID=14V2L5WOAJQNCKDMSBNK5IHZQZP7LFZ3K
  - Size: 5.24 MB
  - Download Havering Director of Public Health Annual Report 2017
- Havering Director of Public Health Annual Report 2016
  - File type: PDF
  - Size: 1.99 MB
  - Download Havering Director of Public Health Annual Report 2016
- Havering Health and Wellbeing Strategy 2017
  - File type: PDF
  - Size: 958.55 KB
  - Download Havering Health and Wellbeing Strategy 2017
- Havering Joint Strategic Needs Assessment 2010
  - File type: PDF
  - Size: 8.7 MB
  - Download Havering Joint Strategic Needs Assessment 2010
- Havering Suicide Prevention Strategy 2018-22
  - File type: PDF
  - Size: 729.86 KB
  - Download Havering Suicide Prevention Strategy 2018-22
Havering Local Flood Risk Management Strategy 2017
- Havering Local Flood Risk Management Strategy
  - File type: PDF
  - Size: 94.84 KB
  - Download Havering Local Flood Risk Management Strategy
Housing hate crime
- Housing hate crime policy
  - File type: PDF
  - Size: 805.81 KB
  - Download Housing hate crime policy
Homeless placements
- Homeless placements policy
  - File type: PDF
  - Size: 1.1 MB
  - Download Homeless placements policy
Havering Dementia Strategy
- Havering Dementia Strategy 2017 to 2020
  - File type: PDF
  - Size: 2.81 MB
  - Download Havering Dementia Strategy 2017 to 2020
Havering Housing Services - Domestic abuse policy
- Housing Services Domestic Abuse Policy
  - File type: PDF
  - Size: 603.63 KB
  - Download Housing Services Domestic Abuse Policy
Havering Corporate Plan - 2019 to 2020
- Havering Corporate Plan 2019 - 2020
  - File type: PDF
  - Size: 4.49 MB
  - Download Havering Corporate Plan 2019 - 2020
Research governance policy and forms
- Research governance policy
  - File type: PDF
  - Size: 655.23 KB
  - Download Research governance policy
- Research proposal form
  - File type: DOCX
  - Size: 48.34 KB
  - Download Research proposal form
- Risk assessment tool
  - File type: DOCX
  - Size: 48.33 KB
  - Download Risk assessment tool
Tenancy strategy
- Tenancy strategy
  - File type: PDF
  - Size: 199.12 KB
  - Download Tenancy strategy
Highways resurfacing policy
- Highways resurfacing policy July 2019
  - File type: PDF
  - Size: 132.76 KB
  - Download Highways resurfacing policy July 2019
Tree Strategy 2019
- Tree Strategy 2019
  - File type: PDF
  - Size: 431.77 KB
  - Download Tree Strategy 2019
Adult Social Care Workforce Development Strategy
- Adult Social Care Workforce Development Strategy 2020-2022
  - File type: PDF
  - Size: 1.4 MB
  - Download Adult Social Care Workforce Development Strategy 2020-2022
Havering Emergency Assistance Scheme Policy
- Havering Emergency Assistance Scheme Policy 2020
  - File type: PDF
  - Size: 204.16 KB
  - Download Havering Emergency Assistance Scheme Policy 2020

Council Services