Essential website maintenance - Wednesday 14 November between 8.30am and 9am

The Havering website may be down for a few minutes between 8.30am and 9am on Wednesday 14 November while we upgrade our systems. If you have started an online form and the website goes down you will still be able to finish because the forms are on a different system. Apologies for the inconvenience.

Accessibility statement

Talking website - BrowseAloud

Our website is speech enabled using BrowseAloud. BrowseAloud reads web pages aloud for people who find it difficult to read online.

BrowseAloud software is free and easy to download. Once installed, you can listen to other BrowseAloud enabled websites.

You can download the software from BrowseAloud website

We use automated checking service to ensure quality and accessibility of our website pages.

Changing settings with your browser

You can change the font size and colour using your browser's settings.

Our website includes web safe colour and accessible fonts. It has been designed and tested in a variety of browsers.

Our website is compatible with most screen reading software and can be navigated using just the keyboard.

Downloadable documents

To view PDF files you need to have Adobe Reader installed. Adobe Reader software is free and easy to download.

You can download the software from the Adobe website.

Adobe Accessibility

Adobe Accessibility is a resource designed to help people with visual disabilities work more effectively with Acrobat software. Please visit their website for further information.

More help and our standards

More information on website accessibility is available at the BBC website and the AbilityNet website.

We aim to make it as easy for you to access our information and get in touch with us.

We follow the latest accessibility standards in designing and developing our website. We aim to meet, if not exceed, the 'AA' (or 'AAA') standard of the Website Accessibility Initiative (WAI) Guidelines published by the World Wide Web Consortium (W3C).