Privacy and cookies

When you visit this website we use cookies to store details about your visit.

The London Borough of Havering's privacy statement

Your privacy is paramount to Havering Council and we are committed to protecting your privacy online. We will treat any personal information by which you can be identified (i.e. name, address, email etc.) in accordance with the provisions of the Data Protection Act of 1998.

The collection of information is for the purpose of communicating with you in regards to Havering Council. We will not sell, trade or rent your information to other third parties. We will not collect any personal information without your knowledge. This information will be collected for a known purpose that you understand and will not be used in future for any other reason other than the one it is being collected for in the first instance.

The Council uses log analysis software to record page views and visits and this records a visitors IP address. This information is not used for any other purpose than identifying unique visitors and the site those visitors may have been referred from.

Why we use cookies

We do this to:

  • Store information needed to make the website and the applications on it work properly
  • Customise the site and its services so they remember your preferences
  • Find out how people are using the site
  • Enable our online live chat communication provided by Click4Assistance, more information can be found at

We encourage you to accept the cookies our website uses as some are needed for the site to work for you. And they also help us to improve the services the site and the Council provides you with.

What are cookies?

A cookie is a small text file stored on your computer or mobile device by a websites server. Only the server that set the cookie will be able to retrieve or read its contents.

Each cookie is unique to your web browser. It contains anonymous information such as a unique identifier, the site name and some digits and numbers.

Information about your visit to our site is collected in a such a way that no-one is personally identified. And we do not associate any data gathered from the site by cookies with any information that identifies you from any source.

Controlling and deleting cookies

Please visit the About Cookies website for details of how to delete and control the cookies that are stored on your computer.

Cookie Name Purpose More details
Google Analytics _utma



Used to collect information about how visitors use our site. We use the information logged to Google Analytics to help us improve the site. The cookies collect anonymous information about the number of visitors to the site, where visitors have come to the site from and the pages they visited. Overview of privacy at Google

Opt-out of Google Analytics cookies
Council meetings, minutes and agendas
ASP.NET_SessionId Session cookie used to maintain the user's session while they navigate It is essential for to work  
Online library system ASP.NET_SessionId Session cookie used to maintain the user's session while they navigate through thelibrary site. It is essential for the site to work

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