Acceptable use policy for adults

Havering Library Computer Usage Policy Conditions of use

To use the public PCs in the library you must be a library member, have your library card with you and know your PIN number.

If you forget your PIN number you must provide proof of ID before it is reissued.

You must not impersonate another person, provide false information or share your library card or pin number with other people.

There is an Advance booking system which can be accessed.

Your computer will be available for 10 minutes after the start time of your session. After 10 minutes we may allocate your session to someone else.

You will be given a 5 minute log-out warning at the end of your session.

When the library is closing the PC's will log you out of the system 10mins before the building closes.  This is a computers setting and staff can not over ride this time

When your allocated time is over you must leave your computer and log off.

Always save your documents either to your personal USB flash drive or CD as work saved to the computer's hard disk will be deleted when the PC is shut down.

No more than 2 people may use a PC at any one time.

Under no circumstances is food or drink to be consumed when using the computers

Our staff are available to help where possible, however they  have the right to work in a safe environment without fear or intimidation.

We expect that all customers using the computers in our libraries treat other customers using the library with respect at all times Access by children

Children under 16 will be allowed access to the Internet with prior approval of their parent/guardian. This will be obtained by written consent on a joining form. The responsibility for monitoring the material accessed by children always remains with the parent/guardian.

Children will need to be library members in order to use the People's Network.

Children must not impersonate another person, provide false information or share their library cards or pin numbers with other people.  

Guest access  

If you would like to use the computer and you do not have a library ticket, then we can provide a Guest ID, provided you can show us some form of proof of identity eg Passport, student card or driving license.  

Please note that the unique identifying numbers from these documents will be recorded by the member of staff


There is a charge for printing -see current fees and charges.

Printing and saving of files should be completed in good time for you to vacate the terminal at the end of your booking period.

Please note that the PC's are automatically turned off 10 minutes before the library closes.

Staff in each branch cannot over ride this facility so you will need to ensure any work is saved before this time.

You are advised to check on "print preview" to ensure you are printing exactly what you want as all printing will be charged for.  

Web filtering

We filter to prevent access to websites that may cause offence. If you believe a site has been wrongly blocked, you can leave details of the site with a member of staff and we will investigate and report back to you.  

If you use the internet, the following are not allowed.

  • Sending or displaying offensive messages or pictures
  • Using obscene language
  • Harassing, insulting or attacking others
  • Damaging computers, systems or networks
  • Breaking copyright laws
  • Impersonate another person, provide false information or share your library card or pin number with other people
  • Leave the library building before clearing any outstanding charges incurred for printing
  • Breaching this Policy or any of the Conditions of Use
  • Show threatening or otherwise confrontational behaviour towards any member of staff or other customers

Any contravention of  the above rules may result in the withdrawal of the  service and we reserve the right to inform the police if necessary  


The Internet is a global electronic network available to all and Havering Libraries cannot control the information available.

Havering Libraries have taken care to ensure against improper use of its computers and that unsuitable material cannot be accessed on the Internet.

Care has also been taken to prevent computer viruses. Havering Libraries accepts no responsibility for the nature, accuracy, validity or legality of information available over the Internet.

Furthermore Havering Libraries is not liable for any loss or damage of any kind whatsoever, caused by, arising from, or in relation to the use of its computers or Internet services, including but not restricted to loss or damage arising from inaccurate or misleading information, financial transactions made over the Internet, computer viruses or computer malfunctions.