National lockdown rules apply. Stay at home. Go to our coronavirus information page

Bank holiday opening times and service changes

The next bank holiday is Christmas and New Year 2020. (Friday 25 and Monday 28 December 2020 and Friday 1 January 2021)

General contact

We will be closed 25 to 29 December 2020 and 1 to 3 January 2021 so please use our out of hours emergency number, 01708 433999 on those days.

Our coronavirus helpline will be open across the whole period with revised times. Go to the coronavirus helpline information

Go to our contact us page for the full list of contact details for services, links to enquiry forms and emergency contacts for services we don't look after such as Transport for London and Thames Water.

Details for specific services

The following information is about services that have further changes beyond those mentioned above.

Car parks

Dorrington Gardens and Viking Way Car Parks are closed.

Angel Way Car Park has revised opening hours.

Our open car parks are free on Saturday 5, 12, 19 and 26 December 2020 and 2 January 2021.

Cremations and cemeteries

Operating a changed service due to coronavirus. Find out about the changes to the cremations and cemeteries service

Gerpins Lane Reuse and Recycling Centre


Please visit our library locations page to see each individual library opening and closing times over the Christmas period.

Register a death

Please see the register a death page for details.

Recycling and waste collections

Revised collection dates for waste, recycling, green, bulky and clinical waste are on our bank holiday recycling and waste webpage.

Service disruption

Our service disruption page lists a number of service changes that are a result of circumstances such as the weather. It currently lists all the services impacted by Covid 19.

Yew Tree and Avelon Road Day Centres

The Avelon Road Centre (ARC) for adults with learning disabilities and the Yew Tree Resource Centre (YTRC) for adults with physical and sensory disabilities are closed until 5 January 2021 (ARC) and 6 January 2021 (YTRC).

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