Leaseholder insurance policy from 1 April 2025
The buildings insurance policy for your leasehold and/or shared ownership property is insured with Protector Insurance, 7th Floor, 3 Hardman Street, Spinningfields, Manchester M3 3HF.
Documents
Policy, summary of cover issued and how to make a claim documents
A schedule/certificate of insurance including your insured property address (extract of the schedule of properties held by London Borough of Havering) can be requested by email via insurance@havering.gov.uk.
How to report a claim (as included in the summary of cover)
Claims are to be notified as soon as possible, with full details to be provided within 30 days of the claim (7 days in respect of riot or malicious damage) including supporting evidence in writing.
The Police must be notified as soon as possible in the event of theft or malicious damage.
Make a claim
- Phone your dedicated claim line during office hours, 9am to 5pm, Monday to Friday on 0161 274 9077.
- Email claims@protectorinsurance.co.uk
Further detail on how to make a property claim or notify a property owner’s liability claim can be found in the how to make a claim document.