Planned maintenance for online systems

Due to planned maintenance from 5pm to 9.30pm on Friday 5 June 2020 you will not be able to access your My Havering online account and some of our forms may be taken offline. We apologise for any inconvenience caused during this time.

Coronavirus

Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Covid 19 information for social care providers

Information for care providers, direct payment recipients and personal assistants. View the information

Adult Social Care downloads

Adult social care main forms and downloads
- Safeguarding adults form
  - File type: DOC
  - Size: 139 KB
  - Download Safeguarding adults form
- Prevention sub group terms of reference
  - File type: PDF
  - Size: 236.65 KB
  - Download Prevention sub group terms of reference
- Accredited retailer list
  - File type: PDF
  - Size: 746.06 KB
  - Download Accredited retailer list
- Direct payments information sheet
  - File type: PDF
  - Size: 495.98 KB
  - Download Direct payments information sheet
- Paying for non-residential care services
  - File type: PDF
  - Size: 499.16 KB
  - Download Paying for non-residential care services
- Paying for care in a residential home nursing home or residential college
  - File type: PDF
  - Size: 385.61 KB
  - Download Paying for care in a residential home nursing home or residential college
Blue Badge - Guide notes

Please use these guide notes when applying for your Blue Badge.
- Blue Badge guidance notes
  - File type: PDF
  - Size: 316.85 KB
  - Download Blue Badge guidance notes
SAR referral terms of reference
- Terms of reference for a SAR referral
  - File type: PDF
  - Size: 515.64 KB
  - Download Terms of reference for a SAR referral
Havering Safeguarding Adults and Children Training Programme
- Havering Safeguarding Board Training Programme - 2019-2020
  - File type: PDF
  - Size: 1.8 MB
  - Download Havering Safeguarding Board Training Programme - 2019-2020
Quality effectiveness and audit sub group terms of reference
- Quality effectiveness and audit sub group - terms of reference
  - File type: PDF
  - Size: 306.49 KB
  - Download Quality effectiveness and audit sub group - terms of reference
Community engagement sub group terms of reference
- Community engagement sub group - terms of reference
  - File type: PDF
  - Size: 79.33 KB
  - Download Community engagement sub group - terms of reference
Transition sub group
- Transition sub group terms of reference
  - File type: PDF
  - Size: 253.38 KB
  - Download Transition sub group terms of reference
Havering Adult Safeguarding Board members
- SAB Board Members.pdf
  - File type: PDF
  - Size: 270.18 KB
  - Download SAB Board Members.pdf
Havering Multi-Agency Policy and Procedures
- Self-neglect and hoarding protocol
  - File type: PDF
  - Size: 677.66 KB
  - Download Self-neglect and hoarding protocol
- Havering safeguarding adults protocol
  - File type: PDF
  - Size: 510.28 KB
  - Download Havering safeguarding adults protocol
- Safeguarding carers from abuse
  - File type: PDF
  - Size: 216.49 KB
  - Download Safeguarding carers from abuse
- Havering mental capacity toolkit
  - File type: PDF
  - Size: 198.46 KB
  - Download Havering mental capacity toolkit
- Making safeguarding referrals to the DBS
  - File type: PDF
  - Size: 174.51 KB
  - Download Making safeguarding referrals to the DBS
- Havering Safeguarding Adult Board (SAB) escalation policy
  - File type: PDF
  - Size: 169.54 KB
  - Download Havering Safeguarding Adult Board (SAB) escalation policy
- Havering Safeguarding Adults - Useful contact list
  - File type: PDF
  - Size: 155.28 KB
  - Download Havering Safeguarding Adults - Useful contact list
Safeguarding Adult Review
- SAR Request form.pdf
  - File type: PDF
  - Size: 430.3 KB
  - Download SAR Request form.pdf
Adult cases
- Ms A Safeguarding Adult Review
  - File type: PDF
  - Size: 679.21 KB
  - Download Ms A Safeguarding Adult Review
- Executive summary - Ms A
  - File type: PDF
  - Size: 251.05 KB
  - Download Executive summary - Ms A
- Executive Summary for Safeguarding Adult Review on CM
  - File type: PDF
  - Size: 304.92 KB
  - Download Executive Summary for Safeguarding Adult Review on CM
- Executive Summary for Safeguarding Adult Review on GC
  - File type: PDF
  - Size: 104.85 KB
  - Download Executive Summary for Safeguarding Adult Review on GC
- Executive Summary for Safeguarding Adult Review on HM
  - File type: PDF
  - Size: 270.25 KB
  - Download Executive Summary for Safeguarding Adult Review on HM
Havering Carers Strategy

The priorities that we are focusing on and the outcomes that we are seeking for carers of Havering residents
- Havering Carers Strategy 2017 to 2019
  - File type: PDF
  - Size: 2.46 MB
  - Download Havering Carers Strategy 2017 to 2019
Use of your NHS number in Adult Social Care

If you are receiving support from Havering Council then the NHS may share your NHS number with our Adult Social Care Team. Read our statement about how we use the number and how you can ask us not to.
- Use of your NHS number statement
  - File type: PDF
  - Size: 296.52 KB
  - Download Use of your NHS number statement
Havering Dementia Strategy
- Havering Dementia Strategy 2017 to 2020
  - File type: PDF
  - Size: 2.81 MB
  - Download Havering Dementia Strategy 2017 to 2020
Adult social Care - Community directory
- Community directory
  - File type: XLSX
  - Size: 42.66 KB
  - Download Community directory
Adult social care - Local account

Local accounts demonstrates accountability for performance and outcomes, and supports planning improvements. It summarises achievements over the period and ambitions for the future.
- Adult social care - Local account 2016/17
  - File type: PDF
  - Size: 4.91 MB
  - Download Adult social care - Local account 2016/17
- Adult social care - Local account 2017/19
  - File type: PDF
  - Size: 3.84 MB
  - Download Adult social care - Local account 2017/19
Learning disabilities referral
- Hermitage Community Learning Disability Team referral form
  - File type: PDF
  - Size: 275.03 KB
  - Download Hermitage Community Learning Disability Team referral form
Housing grants
- Basic information and how to apply for a housing grant
  - File type: PDF
  - Size: 183.79 KB
  - Download Basic information and how to apply for a housing grant
Safeguarding Adults - Annual Reports
- HSAB Annual Report 2018-2019
  - File type: PDF
  - Size: 1.43 MB
  - Download HSAB Annual Report 2018-2019
- HSAB Annual Report 2016-2017
  - File type: PDF
  - Size: 610.1 KB
  - Download HSAB Annual Report 2016-2017
- HSAB Annual Report 2015-2016
  - File type: PDF
  - Size: 281.49 KB
  - Download HSAB Annual Report 2015-2016
Adult Social Care Workforce Development Strategy
- Adult Social Care Workforce Development Strategy 2020-2022
  - File type: PDF
  - Size: 1.4 MB
  - Download Adult Social Care Workforce Development Strategy 2020-2022
Covid 19 Information for Social Care Providers
- Covid 19 Information for Social Care Providers - last updated 27 May 2020
  - File type: PDF
  - Size: 506 KB
  - Download Covid 19 Information for Social Care Providers - last updated 27 May 2020
- Covid 19 Social Care Provider Update 28 May 2020
  - File type: PDF
  - Size: 649.02 KB
  - Download Covid 19 Social Care Provider Update 28 May 2020
- Covid 19 Information for Personal Assistants
  - File type: PDF
  - Size: 560.85 KB
  - Download Covid 19 Information for Personal Assistants
- Covid 19 Information for Direct Payment Recipients
  - File type: PDF
  - Size: 641.86 KB
  - Download Covid 19 Information for Direct Payment Recipients
- Summary of support to social care providers
  - File type: PDF
  - Size: 180.81 KB
  - Download Summary of support to social care providers
- Support to social care providers - Response to the Minister of State
  - File type: PDF
  - Size: 457.81 KB
  - Download Support to social care providers - Response to the Minister of State
- Covid 19 Infection Control Fund Return - Implementation Status
  - File type: PDF
  - Size: 114.38 KB
  - Download Covid 19 Infection Control Fund Return - Implementation Status
Adult Social Care policies
- Adult Social Care Complaints Policy
  - File type: PDF
  - Size: 513.16 KB
  - Download Adult Social Care Complaints Policy
- Private Housing Health Assistance Policy
  - File type: PDF
  - Size: 364.28 KB
  - Download Private Housing Health Assistance Policy
- Adult Social Care Support Planning Policy
  - File type: PDF
  - Size: 518.63 KB
  - Download Adult Social Care Support Planning Policy
- Adult Social Care and Support Planning Policy - Easy Read
  - File type: PDF
  - Size: 2.23 MB
  - Download Adult Social Care and Support Planning Policy - Easy Read
- Deferred Payment Scheme Policy
  - File type: PDF
  - Size: 883.02 KB
  - Download Deferred Payment Scheme Policy
- Non Residential Care Charging Policy
  - File type: PDF
  - Size: 745.51 KB
  - Download Non Residential Care Charging Policy
- Residential Care Charging Policy
  - File type: PDF
  - Size: 641.95 KB
  - Download Residential Care Charging Policy
- ASC Workforce Development strategy 2020
  - File type: PDF
  - Size: 1.4 MB
  - Download ASC Workforce Development strategy 2020
- Appointee and Deputyship Scheme Procedure Notes 2018
  - File type: PDF
  - Size: 954.71 KB
  - Download Appointee and Deputyship Scheme Procedure Notes 2018
- Havering Adult Safeguarding Board Escalation Policy 2019
  - File type: PDF
  - Size: 169.53 KB
  - Download Havering Adult Safeguarding Board Escalation Policy 2019
- Medication Policy 2019
  - File type: PDF
  - Size: 801.89 KB
  - Download Medication Policy 2019
- Extra Care Housing strategy
  - File type: PDF
  - Size: 5.18 MB
  - Download Extra Care Housing strategy
- No Replies Protocol 2019
  - File type: PDF
  - Size: 647.51 KB
  - Download No Replies Protocol 2019
- Safeguarding Adults Local Protocol
  - File type: PDF
  - Size: 1.13 MB
  - Download Safeguarding Adults Local Protocol

Council Services