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Social Care and Children's portals

Our social care and child protection portals are unavailable between 8.30am on 18 April to 4.30pm on 19 April 2026.

We apologise for any inconvenience.

If you need to make an urgent referral during this time, please contact the relevant team directly.

Multi-Agency Safeguarding Hub (Children): 01708 433222
Adult Safeguarding Team: 01708 433550
Havering Access Team (Care Act Assessments): 01708 432000
Occupational Therapy Assessments: 01708 432000

Because this is weekend work you can also use 01708 433999 to call us.

Adult Social Care policies

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  3. Adult Social Care policies
  • Adult Social Care Support Planning Policy  PDF 809kB download

    • PDF
    • 809kB
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  • Adult Social Care and Support Planning Policy - Easy Read  PDF 2.02MB download

    • PDF
    • 2.02MB
    • Download
  • All Age Autism Strategy (full and easy read versions and updates) download

    • PDF 
    • 9.86MB
    • DownloadView
  • Deferred Payment Scheme Policy  PDF 1.19MB download

    • PDF
    • 1.19MB
    • Download
  • Deprivation of Liberty Policy and Procedure  PDF 556kB download

    • PDF
    • 556kB
    • Download
  • Extra Care Housing strategy  PDF 5.17MB download

    • PDF
    • 5.17MB
    • Download
  • Mental Capacity Act 2005 Procedure  PDF 724kB download

    • PDF
    • 724kB
    • Download
  • Non Residential Care Charging Policy  PDF 503kB download

    • PDF
    • 503kB
    • Download
  • Residential Care Charging Policy  PDF 280kB download

    • PDF
    • 280kB
    • Download
  • Safeguarding Adults Escalation Policy download

    • PDF 
    • 867kB
    • DownloadView
  • Safeguarding Adults Local Protocol  PDF 1.35MB download

    • PDF
    • 1.35MB
    • Download
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