Apply to join the housing register
Housing register closure
You will not be able to apply for the housing register, mutual exchange or to downsize your property between 11 August 2025 and 24 September 2025 while we move to our new housing allocations scheme.
Apologies for the inconvenience.
You will be able to fill in the housing register application form from 24 September 2025.
How to apply
- Complete the application form in full and submit it. We cannot see your application until it is submitted.
- Once submitted, you will receive an email with your application reference number and details of the information you need to provide and how to get it to us.
- The email will tell you how to login to My Havering, link your housing application to the online housing account using the reference number and upload your documents.
- Your application will then enter a queue of applications to be assessed in date order.
Start your housing register application (coming 24 September 2025)
Documents you need to provide
Once your application is submitted, you will need to provide documents within 14 days.
This prevents any unnecessary delays when we then come to assess your applications.
The email you receive will detail what information we need.
Typically we expect the following as a minimum.
Proof of identity
- Passport, driving licence, or Home Office ID for main and joint applicants
Proof of address
- Recent utility bill, tenancy agreement and official letter
Financial information
- Last 3 months of bank statements
- Last 3 months Universal Credit including breakdown of the elements you recieve
- Recent payslips
Family details
- Birth certificates for children
- Child benefit letter (if applicable)
- Custody documents (if relevant)
Health and support needs
- Medical self-assessment form
- Supporting medical information
Special circumstances
- Pregnancy confirmation (if applicable)
- Homeless case reference (if relevant)
- Eviction notice (if claiming parental eviction points)
What happens after you have applied?
Your application will be assessed, and you’ll be notified if you are eligable.
This can take up to 2 months due to the volume of applications we expect to receive.
If you are eligible and meet the set criteria, you will be notified of the total points we have given you including the breakdown.
If accepted, you can bid for available properties through our choice-based lettings system.
Change of circumstances
If your situation has changed since you first applied to the housing register, you must update your application through the online housing account you made when applying so it can be re-assessed.
You should report changes such as:
- a new household member (eg a baby or partner)
- changes in household (eg death, separation, someone moving out)
- a new address
- someone in your household is no longer eligible
- changes in medical conditions affected by your current housing
You’ll need to:
- complete a change of circumstances form in the online housing account
- upload proof of the change (eg full birth certificate, tenancy agreement, utility bill, or bank statements)
For changes in medical condition, you must complete a medical self-assessment form.
Once submitted, we aim to assess your update within 28 days.
This may result in a change to your banding or priority date.
You’ll receive a written outcome once the assessment is complete.
Other housing options
Due to high demand, not all applicants will be housed through the register.
We encourage you to explore:
- private rented housing
- shared ownership schemes
- mutual exchange (for existing tenants)
- supported housing (for older people or those with specific needs)