Housing User Guides
- Leaseholder Handbook
- Leasing your property to Havering Council
- Private Sector Housing Tenants Handbook
- Property and Housing Services Customer Service Standards
- Shared Ownership Handbook
- Sheltered Scheme Handbook
- Tall Buildings Handbook
- Tenants Handbook
Housing Policies
- Access to Homes Policy (2025)
- Aids and Adaptations Policy (2022)
- Anti-Social Behaviour (ASB) Policy (2024)
- Asbestos Control Policy (2025)
- Compliance Policy (2021)
- Damp and Mould Control Policy (2025)
- Decant Policy (2025)
- Domestic Abuse Policy (2024)
- Fire Safety Policy (2025)
- Hate Crime Policy (2024)
- Hoarding and Clutter Policy (2021)
- Hostels Policy (2020)
- Housing Allocation Scheme Policy (2024)
- Mandatory Occurrence Reporting Policy (2025)
- Mobility Scooter Policy (2026)
- Private Sector Housing Enforcement Policy (2026)
- Public Sector Housing Civil Penalties Policy (2026)
- Reasonable Adjustment Policy (2024)
- Repairs Policy (2025)
- Rent Policy (2023)
- Succession and Assignment Policy (2025)
- Temporary Accommodation Placement Policy (2025)
- Tenancy Policy (2025)
- Unacceptable Behaviour Policy (2024)
- Vulnerable Person Policy (2025)
Housing Strategies
- Asbestos Safety Management Strategy (2021-2026)
- Estate Services Strategy (2024-2029)
- Extra Care Housing Strategy (2011-2021)
- Fire Safety Management Strategy (2020-2023)
- High Rise Building Resident Engagement Strategy (2025-2027)
- Homelessness Strategy (2020-2025)
- Resident Engagement Strategy (2022-2025)
- Supported Housing Strategy (2022-2025)
- Training Strategy (2025-2026)