Moving home

You can tell us about a move up to four weeks in advance.

Your new bill will start from the completion date or your tenancy start date.

If you own or rent the property you will need to provide:

  • full names of all occupants over 18
  • start date of tenancy/completion date
  • forwarding address of previous occupants/solicitor’s details

If you have left the property:

  • your forwarding address
  • the new owner, tenants or landlord’s name 

Tell us you are moving

You can find information on how to tell us someone has passed away here.

If you are a landlord or estate agents you can use our Tenancy agreement upload form.