Essential website maintenance - Wednesday 14 November between 8.30am and 9am

The Havering website may be down for a few minutes between 8.30am and 9am on Wednesday 14 November while we upgrade our systems. If you have started an online form and the website goes down you will still be able to finish because the forms are on a different system. Apologies for the inconvenience.

Apply to join the housing register

Apply to join the housing register 

Once you have completed the application form, you will be asked to provide supporting information. Once the information is received and on completion of the assessment, you will be advised of the outcome within 28 days. If you are not eligible or do not qualify, you can request a review of that decision.

Giving false information in your application (for example under-declaring your income or claiming you have children when you don’t) is committing housing fraud. You will be taken off the housing register and could even be taken to court.

Change of circumstances 

If your circumstances have changed in any way since your first housing application you must tell us so that your application can be updated and re-assessed.
You should tell us about:

  • additional household member that needs to be included on the application (a new baby or a new partner living at the same address)
  • changes in household - the death of a member of the household, divorce/relationship breakdown, member of the household who has now moved away/left the family home
  • change of address
  • someone is no longer eligible
  • changes in medical conditions which are affected by your current housing

You will need to complete a change in circumstances form and provide proof of the change, (a full birth certificate for a new child or tenancy agreement/ utility bill/ bank statements for a new address).

Where there has been a change in medical condition you will need to complete a medical self-assessment form.

Once the change of circumstances and proof is received, we aim to have it assessed within 28 days. This could mean you moving to a different band or changing your priority date. You will be sent a written outcome of the assessment.


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