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How to use your online housing account

There are a couple of ways to access your online housing account.

Option 1

You can login to My Havering by clicking on the My Account link at the top of every page on the website and then clicking on the yellow 'Go to the My Havering login page' button.

Enter your login details.

Once into My Havering you can click on the 'Online housing account' link on your My Havering account main page.

You will then be asked to enter your rent account number so please have it handy. 

You will only have to enter your rent number once. Every subsequent login using your My Havering details after the first will mean when you click on the 'Online housing account' link, you will go straight to your account.

Option 2

You can click on the links to your online housing account from any of the pages where you see it.

You will be asked to enter your My Havering account details. 

You will then be asked to enter your rent account number so please have it handy. 

You will only have to enter your rent number once. Every subsequent login using your My Havering details after the first will mean you will go straight to your account.

Need help?

Need help with your My Havering account? Go to our My Havering help page.

Need help with the new tenant/leaseholder account? Please fill in our Ask Housing form. Select 'Online housing account' from the dropdown menu.

Read our online housing account user guides

What can you do in your online account?

Tenants and leaseholders can access our services and view information including:

  • view your rent, leasehold and any associated account balances and transactions
  • update your personal data
  • report repairs
  • view the status of outstanding repairs
  • report your satisfaction with completed repairs
  • let us know you would like to get involved

Login to your online housing account

Go to your online housing account and login

 

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