Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Housing service changes due to coronavirus

Due to coronavirus there are changes to several housing services and Farnham Road is closed. Read about all the changes

Duty to refer

As part of the Homelessness Reduction Act 2017 Specified Public bodies must notify a local housing authority, such as Havering Council, if they believe their service users are homeless or at risk of becoming homeless.

The service user is allowed to pick the local authority to which they are referred.

If you are one of the organisations and need to make a referral please use the form below

Duty to refer referral form

You can also download a pdf version of the referral form and email it to

Out of hour’s homeless service

If you've been made homeless outside of normal working hours (9am-5pm Monday to Friday), we operate an emergency out of hour’s service.

You can receive help by phoning 01708 433999.

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