Housing repair visits service change

Our contractors can only offer essential emergency repairs at this time. We are prioritising vulnerable tenants where possible. All contractors have Personal Protective Equipment (PPE), hand cleaning facilities and where residents are self-isolating they will be asked to move into a separate room.

Farnham Road office closed

Due to the impact of the Covid-19 outbreak, the Farnham Road office is now closed until further notice.

Do not use See My Date to raise a repair

Because of a fault please do not use See My Data to raise repairs at the moment. If you do it will not get completed. You can still use it for managing other areas of your online housing account. To request a repair call 01708 434000.

Duty to refer

As part of the Homelessness Reduction Act 2017 Specified Public bodies must notify a local housing authority, such as Havering Council, if they believe their service users are homeless or at risk of becoming homeless.

The service user is allowed to pick the local authority to which they are referred.

If you are one of the organisations and need to make a referral please use the form below

Duty to refer referral form

You can also download a pdf version of the referral form and email it to dutytorefer@havering.gov.uk.

Out of hour’s homeless service

If you've been made homeless outside of normal working hours (9am-5pm Monday to Friday), we operate an emergency out of hour’s service.

You can receive help by phoning 01708 433999.

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