Online services maintenance on Sunday 24 September 2023

Between 8am and 7pm on Sunday 24 September a number of online systems such as your Council Tax account, planning searches, committee meeting papers and the My Havering account area will be unavailable because of essential maintenance. A number of our online forms will also be unavailable. We apologise for any inconvenience.

Duty to refer

As part of the Homelessness Reduction Act 2017 Specified Public bodies must notify a local housing authority, such as Havering Council, if they believe their service users are homeless or at risk of becoming homeless.

The service user is allowed to pick the local authority to which they are referred.

If you are one of the organisations and need to make a referral please use the form below

Duty to refer referral form

You can also download a pdf version of the referral form and email it to

Out of hour’s homeless service

If you've been made homeless outside of normal working hours (9am-5pm Monday to Friday), we operate an emergency out of hour’s service.

You can receive help by phoning 01708 433999.

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