Missed collections - 6 April

There have been delays in collections for both residential streets and bin collections at blocks of flats. If your waste has not been collected please put it out on 7 April. View the roads and flats with missed collections

Garden and bulky waste services suspended, orange sacks and Gerpins Lane closed

Collections, and the renewal of contracts for garden waste bins and compostable sacks, has stopped. We advise you to home compost as much of your green garden waste as you can. We will not be collecting bulky waste until further notice and the Reuse and Recycling Centres at Gerpins Lane is closed. Running out of orange sacks? Put your recycling in a bag that is either clear or as see-through as possible, and label it as recycling. Go to our service disruption page for details

Coronavirus waste disposal advice

Tissues, disposable gloves and other related items used by anyone with suspected COVID-19 and those cleaning up afterwards, should be double bagged, then stored securely for 72 hours before being thrown away inside your usual black sack waste. You should not put this waste out with your usual rubbish for weekly collections until negative test results are known or the waste has been stored for at least 72 hours. Cleaning advice from GOV.UK

Bulky collections

For a fee we can collect large items or items that you can't put in your usual rubbish and recycling bags.

The maximum height\length of items we can collect is 6 feet. This is due to the size of the trucks that collect the items.

We provide a collection service for items such as:

  • furniture
  • white goods
  • carpets / underlay
  • toys
  • sports equipment
  • bags of bric-a-brac
  • garden furniture
  • doors
  • bathroom fittings

Use our 'what item goes where' search facility to get information about what items we will collect in a bulky collection.

What item goes where recycling and waste guide


For 1 to 3 items the cost is £43.

For every additional item the cost is £11.

This service is non-refundable. Refunds will not be given under any circumstances.

Book a collection

Call us on 01708 432563 to book between 9am and 5pm, Monday to Friday.

Once your collection has been booked and paid for, your items should be left on the boundary of your property by 7am on the arranged day of collection. This is normally the day after your normal recycling and waste collection day but we will confirm the exact date.

We will not accept liability for loss or damage to property during the removal of items for collection. We reserve the right to refuse to remove any item on the grounds of inaccessibility or potential hazard to staff.

More help with your waste?

It might be cheaper and better for the environment to recycle them. Reusing unwanted items is the most environmentally friendly way.

If your bulky item is of good quality and could be reused, for example white goods or furniture. TCL Reuse charity will possibly collect your item for free. You can call TCL on 020 8553 5880 to discuss further.

Please consider donating useful but unwanted items to your local charity shop or reuse organisation.

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