Planned maintenance of payment systems

Due to planned maintenance you will not be able to make payments to us from 10am to 1pm on Thursday 28 September 2023. Please do not fill in any forms that take payments, do not use the automated payment phone line and do not call us to ask that we take a payment during this time. We apologise for any inconvenience.

Countdown to new waste contract

Urbaser Ltd will take over the running of our rubbish and recycling on Monday 23 October 2023. Read our news item about the new contract

Bank holiday rubbish and recycling collections

During public and bank holidays our rubbish and recycling collection schedules can change.

Next bank holiday: Christmas and New Year

Collections days for orange and black sacks and clinical waste will change.

Normal collection date Revised collection day
Monday 25 December 2023 Wednesday 27 December 2023
Tuesday 26 December 2023 Thursday 28 December 2023
Wednesday 27 December 2023 Friday 29 December 2023
Thursday 28 December 2023 Saturday 30 December 2023
Friday 29 December 2023 Tuesday 2 January 2024
Monday 1 January 2024 Wednesday 3 January 2024
Tuesday 2 January 2024 Thursday 4 January 2024
Wednesday 3 January 2024 Friday 5 January 2024
Thursday 4 January 2024 Saturday 6 January 2024
Friday 5 January 2024 Monday 8 January 2024
Monday 8 January 2024 Tuesday 9 January 2024
Tuesday 9 January 2024 Wednesday 10 January 2024
Wednesday 10 January 2024 Thursday 11 January 2024
Thursday 11 January 2024 Friday 12 January 2024
Friday 12 January 2024 Saturday 13 January 2024

Normal collections restart on Monday 15 January 2024.

There will be no bulky or garden waste collections from Monday 25 December. These services restart on Monday 8 January 2024.

Check what your normal collection day is

If you think your rubbish has been missed please visit our report a missed collection page.

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