Report a missed bin

Before telling us about a missed collection please check:

  • the revised bank holiday collection days
  • if it is after 5pm and the crew has already been down your road
  • that the correct bags were used
  • that your rubbish and recycling was left at your home's boundary by 7am on collection day

You will need to create a My Havering account with us first before reporting a missed collection.

Report a missed collection

When will my reported missed collection now be collected?

For next day collections of missed rubbish, please report it to us between 5pm on your collection day and 1.30pm the following day. Otherwise, we may not be able pick it up until your next scheduled collection day.

You may see a sticker on bags that have not been collected. Find out what to do if your bags have been stickered and what you can recycle in Havering.

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