Garden and bulky waste services suspended, orange sacks and Gerpins Lane closed

Collections, and the renewal of contracts for garden waste bins and compostable sacks, has stopped. We advise you to home compost as much of your green garden waste as you can. We will not be collecting bulky waste until further notice and the Reuse and Recycling Centres at Gerpins Lane is closed. Running out of orange sacks? Put your recycling in a bag that is either clear or as see-through as possible, and label it as recycling. Go to our service disruption page for details

Coronavirus waste disposal advice

Tissues, disposable gloves and other related items used by anyone with suspected COVID-19 and those cleaning up afterwards, should be double bagged, then stored securely for 72 hours before being thrown away inside your usual black sack waste. You should not put this waste out with your usual rubbish for weekly collections until negative test results are known or the waste has been stored for at least 72 hours. Cleaning advice from GOV.UK

Report a missed collection

Before telling us about a missed collection please check:

  • your collection day
  • if it is after 5pm and the crew has already been down your road
  • that the correct bags were used
  • that your rubbish and recycling was left at your home's boundary by 7am on collection day
  • that your bags have not been 'stickered'

Report a missed collection

You will need to create a My Havering account with us first before reporting a missed collection. Get help with My Havering

Stickered sacks

If you have had your sacks stickered and left uncollected it means there are items in there that shouldn't be. Please remove the incorrect items and it will be collected on your next collection day.

To find out what can go in your orange sacks please view our orange sacks page.

To find out what can go in your black sacks please see our black sacks page.

image of sticker put on bin
image of sticker put on bin

Garden waste bin hanger

At the end of the garden waste service renewal period the following hanger may have been placed on your garden waste bin.

This means either your contract has not been renewed or the renewal sticker has not been put on the bin.

Please make sure you follow the instructions on the hanger to get in touch with us about it.

Garden waste service example bin hanger for 2019

 

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