Garden waste bin service
With our garden waste bin service you can order one or more 240-litre wheeled green bins to put your garden waste into.
The waste is collected every other week (except two weeks over Christmas) and disposed of for a fee of £87 per bin, per year.
You sign up to the bin service with an annual contract that should be renewed if you want to continue to use the service.
The renewal period each year runs from the first week of March until the end of April.
We send contract renewal information to you from the first week of March.
The garden waste bin contract covers a one year period and runs from 1 April to 31 March the following year and further details of the services offered can be found in the terms and conditions.
Renew, make changes or sign up to the garden waste bin service
To get the garden waste bin service set up at a property, renew the service or change the collection address and number of bins, please use our 'Manage your garden waste bin contract' form below.
You will then have the option to login to your My Havering account to have the record of your actions placed in there or you can continue without logging in.
The online form will then ask for your address and will confirm if you have a contract to renew or change or it will offer you the option to get a contract if there is not one at the property.
Depending on the time of year only certain options will be available. The online form will present you with what you can do as you answer the questions in it.
If you want to cancel your contract during the renewal period simply do nothing and just let it expire.
Please note that the contract period runs from April to March the following year with no discounts for starting later than April or cancelling after renewing.
Manage your garden waste bin contract
You can also call us on 01708 431717 (Monday to Friday 9am to 5pm, except bank holidays) to get a contract set up, change the number of bins, change your address or cancel your contract.
Garden waste collection day
If you have the garden waste service then your next collection day will be displayed along with your other bin collection days via our 'check your collection day' address look up.
Garden waste service terms and conditions
Bin delivery and removal
If there is already a green garden waste bin at your property, perhaps left by a previous owner, we will not deliver a new bin to you when you subscribe to the service.
When ordering a bin it can take between 7 and 10 working days (working days are Monday to Friday) to deliver.
We recycle our bins and you may be provided with a pre loved bin. We will make sure it is clean and in good condition before it is delivered to you.
The bin will be taken back if you cancel or decide not to renew the following year.
If you would like a bin removed, please call us.
Stickers for your bin
From 1 April 2025 onwards you will not need a sticker on your bin and we will not be sending them out.
Collection crews will have an electronic record of all current contracts and will only collect from those addresses.
If you wish to identify your bin, we suggest you use adhesive numbers to help make sure it is returned to the correct property.
Stickers are also not needed for compostable sacks.
What can I put in my garden waste bin?
- Flowers and plants
- Garden weeds
- Grass cuttings
- Hedge trimmings
- Leaves
- Small twigs and branches
What can't I put in my garden waste bin?
- Food waste
- General household waste
- Stones or plant pots
- Plastic bags or containers
- Soil
Not sure if something goes in your bin or you should be doing something else with it? Use our 'what item goes where' search facility to get information about what to do.
Has your garden waste not been picked up?
Lost, stolen or damaged garden waste bin
Get help to put your waste out
If you need help to put your waste out please go to our assisted collections page.