Advice for businesses

Businesses who need advice on the regulations which may affect them should visit the Business Companion website.

Consumer Rights Act 2015

Amongst other things, the Consumer Rights Act:

  • outlines a clearer route for consumers who feel a good/service fails to do what it was supposed to
  • addresses digital content as a separate product category and outlines the rights to repair or replace faulty intangible digital content; and
  • clarifies the periods for repair, replacement and refunds of goods and services

Further information can be found on the Business Companion website.

Further enquiries

Make a Trading Standards enquiry

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