The welfare rights unit

The Welfare Rights Unit is part of the London Borough of Havering’s Adult Social Services Department.  It is our brief to advise residents of the borough with information on how to maximise their income and sign post them towards other services that they may find beneficial.  We work in partnership with the Pension Service and have close working links with other agencies in the borough.

How to Contact Us

In person

The Public Advice & Service Centre
Liberty Shopping Centre,
Romford
RM1 3RL

The second and fourth Thursday of the month   between 9am and 1 pm.

By email

Email WelfareRightsUnit@havering.gov.uk

By telephone

01708 434444

This is an answer machine please leave your name and daytime telephone number, one of our officers will call you back.

Advice

We are able to offer advice on all types of Benefits and Allowances these include:

  • Income Support
  • Job Seekers Allowance
  • Tax Credits
  • Pension Credit
  • Personal Independence Payments and/or Disability Living Allowance
  • Attendance Allowance

We can provide guidance and advice on:

  • Residential Care Fees
  • Social Service Charges for non-residential care services

Documents

We have also put together a serieis of guides relating to some of the above benefits:

Disability Living Allowance, Personal Independence Payment and Attendance Allowance

Attendance Allowance

Attendance Allowance for people with sight loss

Personal Independence Payment

Carers Allowance

Benefits and Tax Credits for people with disabilities and their carers

Disability Living Allowance for children under the age of 16

Employment and Support Allowance

Tax Credits