Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Council tax, business rates and benefits online accounts and forms

Due to planned maintenance these accounts and forms will not be available between 12noon on Sunday 31 March to 6pm on Monday 1 April 2024. We apologise for the inconvenience.

Is my benefit right?

We use the information you provide to work out your benefit. If you think that your benefit is not right you can ask for an explanation or tell us what is wrong by completing the form below.

Ask for an explanation

We will either give you a full explanation of the decision or correct your claim.

Alternatively you can appeal to an independent tribunal. Please complete and sign the form below.

Appeal benefit decision

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