Council tax and benefits online services - Planned maintenance

Due to planned maintenance, you will not be able to access Council Tax and Benefits online forms and personal accounts on Saturday 20 January. Please do not attempt to fill in any Council tax or benefit related online form. Apologies for any inconvenience caused.

Is my benefit right?

We use the information you provide to work out your benefit. If you think that your benefit is not right you can ask for an explanation or tell us what is wrong by completing the form below.

Ask for an explanation

We will either give you a full explanation of the decision or correct your claim.

Alternatively you can appeal to an independent tribunal. Please complete and sign the form below.

Appeal benefit decision

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