Nationality Document Return Service

If you have completed an online citizenship application you can use this service to have the supporting documents copied and certified at Havering Register Office.

This means that you will keep your passport and essential documents while your application is being processed by the Home Office.

Please note, this is not a checking service. We are only permitted to photocopy your documents and return the originals to you. The copies that we make will be certified and sent by us to the Home Office.

Who can use the Nationality Document Return Service?

This service can only be used by applicants that have applied to:

  • become a British citizen by naturalisation using the AN form
  • register a child under 18 as a British citizen using the MN1 form

Need help with the application process?

The Home Office can help with the application process and requirements, nationality, immigration or asylum matters.

Please contact the Home Office on 0300 123 2253 Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm.

Nationality Document Return Service (NDSR) fees and booking information

The Nationality Document Return Service (NDSR) costs £60 which includes the Joint Citizenship and Passport Service but excludes the price of postage.

You will be asked to enter your Payment Notification Number (PPN) number when booking your appointment, you cannot book without this.

You must bring a completed British Passport application form with you to your appointment.

If your nationality application is unsuccessful, the passport fee will not be refunded.

All applicants over the age of 15 years and 6 months must attend the appointment in person.

Please ensure you read the Terms and Conditions before booking your appointment.

Book a Nationality Document Return Service appointment

Postal charges

We will send your application to the Home Office using Royal Mail Special Delivery. The charge you pay will depend on the weight of your application:

Special Delivery Postage
Up to 1kg £9
1kg to 2kg £13
2kg to 10kg £30

What you need to know about the Joint Citizenship and Passport Service (JCAP)

The cost for this service is included in the fee paid when booking your NDRS appointment.

JCAP is provided to check and accept citizenship applications. The service does not speed up the processing of your application or imply that your application will be successful.

It is the responsibility of the applicant to ensure that they fully meet the requirements for citizenship. The Local Authority cannot give nationality advice.  Applicants who need immigration/nationality advice should go to an OISC registered immigration/nationality advisor before applying.

The Local Authority bear no responsibility whatsoever for the outcome of the application.

How to apply for a British passport

Applications must be made using the hard copy of the standard British Passport application form. This must be completed prior to attending your appointment, forms are available from the Post Office.

Applicants should complete sections 1, 2, 3, 4, 6 (if applicable) and 9 of the passport application form.  They do not need to complete section 10 nor have the 2 photographs certified. Details of referees will be collected as part of the citizenship application.

Passport application type Price of paper form from the Post Office
Adult (16 and over) standard 34-page passport £85
Adult (16 and over) jumbo 50-page passport £95
Child (under 16) passport £58.80


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