The welfare rights unit

The Welfare Rights Unit is part of the London Borough of Havering’s Adult Social Services Department. It is our brief to advise residents of the borough with information on how to maximise their income and sign post them towards other services that they may find beneficial. We work in partnership with the Pension Service and have close working links with other agencies in the borough.

How to Contact Us

In person

The Public Advice and Service Centre
Liberty Shopping Centre,
Romford
RM1 3RL

The second and fourth Thursday of the month between 9am and 1 pm.

By email

Email welfarerightsunit@havering.gov.uk

By telephone

01708 434444

This is an answer machine please leave your name and daytime telephone number, one of our officers will call you back.

Advice

We are able to offer advice on all types of Benefits and Allowances these include:

Income Support
Job Seekers Allowance
Tax Credits
Pension Credit
Personal Independence Payments and/or Disability Living Allowance
Attendance Allowance

We can provide guidance and advice on:

Residential Care Fees
Social Service Charges for non-residential care services

Documents

We have also put together guides relating to some of the above benefits: