Allied Healthcare statement

Allied Healthcare has advised us that they are under new ownership from 30 November 2018. This means residents who have been receiving services from their valued home care workforce will continue to do so. Find out more by reading our full statement

Mobile meal deliveries for Havering residents - Changes to the Sodexo service

Residents affected by the change-over in mobile meals provider Sodexo can contact the Council for advice and support. Sodexo, which has been delivering meals to residents since 2016, stopped providing meals on Friday, 30 November 2018. A number of residents who have moved to the new provider Aki Catering have been experiencing difficulties. If you’ve been affected and need support, please contact 01708 434656, Monday to Friday, 9am to 5pm. For any emergency situations between 5pm and 9am or over the weekend, please contact our out of hours service on 01708 433999.

Deferred payments

A deferred payment agreement is an arrangement with us that lets people use the value of their homes to help pay care home costs. This is a mandatory requirement when a person’s property will form part of their financial assessment.

You will pay a contribution towards your care fees based on your income and we will pay the difference up to the agreed maximum. Then when funding ceases, or your property is sold, we will need to be reimbursed.  This arrangement will require a legal charge to be placed on your property ensuring that we are appropriately reimbursed from the proceeds of any sale.

Find out more about deferred payments

if you would like to discuss deferred payments please call 01708 432000.

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