Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

The Care Act

The Care Act 2014 changed the way social care is arranged and provided.

The main focus of the Act is to promote wellbeing and increase rights to support for carers looking after relatives or friends.

Havering has a local policy on how it delivers social care to adults.

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