Street lighting

It is our responsibility to maintain street lights on the public highway. This includes lights on street signs and in road bollards.

In an emergency if you consider the street light to be in a dangerous condition, for example leaning over the highway or a property, or if there are wires exposed at the base of the column, please contact:

Monday to Friday 9am to 5pm: 01708 432563

All other times: 01708 433999

The local electricity company - UK Power Networks is responsible for the electrical supply to these lights, however, you can report faults to us.

Report a faulty street light

If the lights at pedestrian crossings are not working you will need to report the problem to the correct organisation.

Push-button controlled pedestrian crossing lights are maintained by Transport for London (TfL).

For crossings that do not have pedestrian-operated lights, you can report damaged poles, light fittings or broken bulbs using the button above. Minor faults and bulb replacement will normally be taken care of within seven days. Power supply problems have to be dealt with by EDF. This can take up to 4 months.

Between the hours of 5pm and 9am please contact us on 01708 433999 if there is a danger to the public (for example, a structural failure to the column, or if there are exposed wires). 

Light pollution

Report light pollution

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