Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Highway bridges and structures

Our bridges are inspected approximately every two years and a programme of maintenance work is drawn up.

Incidents of damage through vehicle collision, storm damage, or other causes are investigated as soon as possible.​

In the case of damage to bridges by vehicles, we will try to reclaim repair costs via the person who was responsible for the accident. If you see this damage caused by a vehicle  please report this to us and include the vehicle details.

Report a problem with a highway bridge or structure

All highway structures have:

  • general inspection every two years
  • detailed principal inspection every sixth year
  • town centre subways inspected monthly

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