Personal searches

A personal search is a search of the Local Land Charges Register only and does not reveal the full information provided by an official search.

Book an appointment to view the Local Land Charges register

It is free to view the Local Land Charges Register and our office hours to view the register are Monday to Friday, between 9am to 12pm (appointment basis only).

To make an appointment please contact the Local Land Charges office on 01708 432 425. We will always offer you the next available appointment, our appointments run on “first come basis” and due to demand appointment days can be filled quite quickly.

If searches have not been inspected during the appointment, and no alternative arrangements have been made, then we will assume the search is no longer required and the appointment will need to be rebooked.

If you are sending another agent into our offices to view your information, please can you provide us with email confirmation of this before the appointment. 

Personal searches are to be inspected in the reception area of the Town Hall and returned to reception upon completion, photographs of the information should not be taken.

Information required before the appointment

Should you need to view any additional information during your appointment such as the Highways Register/Public Footpath Maps, please could you provide us with 24 hours notice by either calling us on 01708 432 425 or emailing

We cannot accept “plot” addresses for searches on any new builds, we require the full postal address, plot number and floor layout plan to conduct any searches.

Upon booking your search, please email the plans relating to the personal searches to

We will only send out one “reminder” email asking for a plan for an address booking. If we have still not received the plan by 12noon the day before the appointment, the appointment for that specific address (it will not disrupt any of your other address bookings for that morning with us) will automatically be cancelled.

Book an appointment to view the Planning Register

Please note you will need to inspect the Planning Register in order to view any approved planning consents with conditions from 01/08/1977.

You will need to give a minimum of 24 hours notice to view the planning register. You must provide the planning team with the relevant property details and information you wish to inspect before your appointment.

To book an appointment please email or ring 01708 433100

Appointments will be held at the Planning and Building Reception in the Public Advice and Service Centre (PASC).

View the Planning and Building Reception opening times

Personal search companies

Please see the attached document explaining how the CON29 data can be accessed under Environmental Information Regulations.

Access CON29 data under Environmental Information Regulations

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