Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

What is Freedom of Information?

Freedom of Information gives anyone the right to know about the work, activities, and decisions of all public bodies in the UK.​

For more information regarding freedom of information please visit the Information Commissioner's website.

What information can I access?

You can access any information that is recorded by us or other public authorities, subject to it being held and an exemption not being applicable.

To find out what is considered to be a public authority please visit the Legislation website​.

Exemptions

There are some exemptions to the types of information that can be requested under the act, and should an exemption apply, we will write and tell you which exemption is being applied and why.​

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