Adults, children and young people's services comments, compliments and complaints
You can comment, compliment and complain about Adult Social Care or Young Peoples Services by carrying out the following:
- by phone to the Designated Complaint Officer on 01708 432 589
- by online form (coming soon)
If you would like a paper form, or a form in large print, braille or a translated copy please email: firstname.lastname@example.org
Local Government Ombudsman (LGO)
The Local Government Ombudsman (LGO) can also look into complaints about care you may receive in your home or care provided in a residential/nursing care home, whether your care is funded by the local authority or you are funding your own care.
Children and young people can get help making a complaint by getting in touch with The Children's Society who are a Children's Charity. This organisation provides support and guidance and assists the most vulnerable and neglected child or young person to have a voice.
They are based at:
7th Floor North
Romford, RM1 3SL
Phone: 01708 434609