Coronavirus

Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Complaints service suspended

We have taken the decision to temporarily suspend the complaint policy and procedure from 25 March 2020. Please be assured this decision has not been taken lightly but because of the Coronavirus resources need to be re-directed to front line services. We will try to complete any existing complaints as soon as possible, but you may find responses will not be sent within the usual timescales. We apologise for this and appreciate your understanding at this unprecedented time.

Website disclaimer

Care has been taken in the compilation of this website. The statements contained on this site are believed to be correct.

However, the Council shall not be liable for any loss, damage or inconvenience arising from inaccuracies.

We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information.

We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential including, without limitation:

  • loss suffered as a result of breach of these terms that is not a foreseeable​ consequence of the breach
  • lost profits, lost opportunity
  • lost business
  • loss of goodwill
  • loss of contracts
  • increased overheads or administrative expenses or management time arising out of your use of or inability to use this website, or from any information or omission contained in this website.

We cannot control the content or take responsibilities for pages maintained by external providers/organisations that can be accessed through our site.

Any external products and services listed do not necessarily carry the endorsement of the Havering Council or imply a recommendation.

We do not accept responsibility for errors, omissions or for any consequences arising when visiting third party websites when following an advertising link.

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