Payment systems scheduled maintenance

Due to scheduled maintenance online and automated telephone payments will be unavailable between 4pm and 5pm on Saturday 26 May 2018.

Changes to housing IT systems and See My Data - Friday 25 May to Monday 4 June 2018

During this period no new information will be added to See My Data. This means rent payments and repair requests submitted will not be showing in your online account. You can still raise a repair request by using See My Data and we will ensure it gets to our repair teams. All our housing services remain operational so if you need any help please call 01708 434000. We expect more calls than normal in this period so we thank you for your patience.

Service charges

Service charges are payments by leaseholders to us for the services we provide to your block.

Check your service charge account with SeeMyData

These include cleaning, maintaining and repairing the outside and shared (communal) parts of your block. We require all leaseholders to pay a reasonable amount towards these costs.

Many of our blocks and estates have both tenants and leaseholders living in them. As a leaseholder you are not charged for the cost of repairs to tenants' homes.

The amount payable can be actual or estimated i.e. can be past or future money that we have spent/due to spend.

Pay your service charge online

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