Payment systems scheduled maintenance

Due to scheduled maintenance online and automated telephone payments will be unavailable between 4pm and 5pm on Saturday 26 May 2018.

Changes to housing IT systems and See My Data - Friday 25 May to Monday 4 June 2018

During this period no new information will be added to See My Data. This means rent payments and repair requests submitted will not be showing in your online account. You can still raise a repair request by using See My Data and we will ensure it gets to our repair teams. All our housing services remain operational so if you need any help please call 01708 434000. We expect more calls than normal in this period so we thank you for your patience.

Apply for sheltered housing

Moving to a sheltered housing property is a big decision, but moving to one has a number of benefits.​​​

In Havering, we have a thriving older community, one of the largest in London, who take advantage of living in one of the greenest but bustling boroughs in the city.

The Council's sheltered schemes

Moving to a sheltered housing property is a big decision, but moving to one has a number of benefits.​​​

Our schemes offer:

  • self-contained flats with your own front door, kitchen, bedroom, lounge and shower room
  • mobile support workers who are on duty Monday to Friday 9am-5pm
  • living with people of a similar age
  • an emergency helpline service
  • communal lounges and kitchens where you can meet other residents and socialise
  • shared gardens for the green-fingered, which are managed by the Council and residents
  • lots of activities ranging from music evenings to day- trips (and dozens more in between)

​Yvonne, a tenant at Holsworthy House, said:


“Since I retired I haven’t looked back. I wouldn’t move if I was given a million pounds and once you’re in, you feel totally at home. You’re never lonely because you can always knock on someone’s door.”

​​​​Stan, a tenant at Holsworthy House, said:


“I lived in my old place for 56 years and I didn’t think I could live in a flat, but it’s not so small and you’ve got everything you need.”

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