Payment systems scheduled maintenance

Due to scheduled maintenance, some customers may experience issues making online payments and automated telephone payments between midnight and 4am on Tuesday 23 October 2018. Apologies for any inconvenience caused.

Mental health and wellbeing

Taking care of your mental health is just as important as looking after your physical health, and that means taking steps to keep well but also knowing when and how to seek help.

If you or someone else needs urgent help for a medical health issue, phone Mental Health Direct on 0300 555 1000 (24/7, 365 days a year). 

Help is also available from NHS 111 and the Samaritans on 116 123.

Keeping well

Mental wellbeing means feeling good about yourself and the world around you. The NHS recommends that taking the following five steps can help in staying well

  • Connect and develop relationships with people around you, as building strong social connections can help us feel happier and more secure and give us a sense of purposeMood
  • Be active – find an activity that you enjoy and make it part of your life
  • Keep learning and gain new skills
  • Give to others – whether with a small gesture such as a smile or kind word or by volunteering
  • Be mindful – be more aware of the present moment, and thoughts and feelings

Take the online mood assessment quiz

Where to get help

If you are having problems with mental health, then you are not alone. One in four of us will have problems with our mental health at some time in our lives.

Talking Therapies is a free, confidential professional NHS service for people aged 18 years or over. The service provides access to expert advice and techniques to help address problems such as depression, anxiety, stress, bereavement and relationship problems, and help for people experiencing panic attacks, work and money worries, sleeping problems, phobias, and much more. You can easily self-refer by calling 0300 300 1554 (Option 2) or www.mytalkingtherapies.org.uk to book an appointment for an initial assessment. Alternatively, speak to your GP about mental health services and support, or contact the Council’s Adult Social Care team on 01708 432000.

If you have a mental health problem which means you need help and support to live in your own home independently, then the family services directory will help you to find the right services and support groups. If you have additional problems with your health (in addition to a mental health problem), then do speak to your GP for advice, who may refer you into another health service.

Young people and mental health

It’s never too early to start talking to children and young people about mental health. You could find opportunities to talk while on a journey, walking the dog or cooking. Havering Mind runs training for parents who want to learn more about the common issues that young people face and how to support them. Find out more by emailing training@haveringmind.org.uk.

If you are worried about a young person, speak to their GP or school nurse. You can also get advice and support from MindEd for Families or from the Young Minds Parents Helpline on 0808 802 5544.

Dementia

The term ‘dementia’ describes a set of symptoms that include loss of concentration and memory problems, mood and behaviour changes and problems with communicating and reasoning. These symptoms occur when the brain is damaged by certain diseases, such as Alzheimer’s disease, a series of small strokes or other neurological conditions such as Parkinson’s disease. If you or someone you know is worried about dementia, then speak to your GP. They may be able to reassure you that you don’t have dementia. But if you do, then an early diagnosis may help you to get the right treatment and support in good time.

If you, or someone you care for, is living with dementia, then the family services directory will help you to find the many local services and activities that could help, or contact the Council’s Adult Social Care team on 01708 432000.

More useful information

Mental health: NHS Choices has more information about mental health, including self-help information, and a mood self-assessment quiz.

Suicide prevention: Havering is working with neighbouring Councils, Barking and Dagenham and Redbridge, as well as local health services and other partners, to prevent suicides and ensure the right support is available for people affected by suicide. See our joint Suicide Prevention Strategy.

Dementia strategy: The Havering Joint Dementia Strategy 2017-20, aims to raise the profile and importance of dementia care and support, and to build on the progress that has made in improving the lives of those with dementia in Havering.

Dementia Action Alliance: Organisations and companies in Havering can sign up to the Dementia Action Alliance, which supports businesses to make local areas better places for people living with dementia.

Become a Dementia Friend: A Dementia Friend learns a little bit more about what it's like to live with dementia and then turns that understanding into action. Anyone of any age can be a Dementia Friend.

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